Organizations and Support

We believe.
At Cochlear,™ we believe in the joy of sound. We believe that our purpose is to bring the sounds of life to the ears of those who cannot hear by providing the tools and confidence they need to explore the world around them. Our passionate dedication to providing the best hearing performance and most reliable technology has enabled our implant systems to deliver the miracle of sound to thousands of individuals around the world. And we promise to continue this tradition, giving you the best possible sound.
For life.
Find a Hearing Rehabilitation Professional
Contact an organization listed below to locate a hearing rehabilitation professional nearest you.
American Academy of Audiology (AAA)
11730 Plaza America Drive, #300
Reston, VA 20190
800 222 2336 (Voice)
www.audiology.org
Academy of Rehabilitative Audiology (ARA)
PO Box 26532
Minneapolis, MN 55426
952 920 0484 (Voice)
952 920 6098 (Fax)
ara@incnet.com
www.audrehab.org
ARA is a professional organization that exists to promote excellence in hearing care through the provision of comprehensive rehabilitative and habilitative services to adults and children. ARA members can be found throughout the world. Contact ARA directly at the phone number or email address listed above to find a hearing rehabilitation professional.
American Speech-Language-Hearing Association (ASHA)
2200 Research Boulevard
Rockville, MD 20850-3289
800 638 8255 (Voice or TTY)
actioncenter@asha.org
www.asha.org/findpro
ASHA is a national professional organization that provides general information about hearing loss, hearing aids, assistive listening devices and audiology/speech-language pathology services. Check ASHA’s website for a rehabilitative audiologist or speech-language pathologist experienced in providing hearing rehabilitation to hearing-impaired adults or children.
Canadian Association of Speech Language Pathologists and Audiologists (CASLPA)
920-1 Nicholas St.
Ottawa, Ontario K1N 7B7
613 567 9968
800 259 8519
613 567 2859 (Fax)
caslpa@caslpa.ca
www.caslpa.ca/english/profession/find.asp
CASLPA is the single national body that supports the needs, interests and development of speech-language pathologists and audiologists across Canada. Check CASLPA’s website to locate a professional in your area.
Resources for Finding Rehabilitation
Alexander Graham Bell Association for the Deaf and Hard of Hearing (AG Bell)
3417 Volta Place NW
Washington, DC 20007-2778
202 337 5220 (Voice and TTY)
www.agbell.org
AG Bell is an organization of professionals, families and oral hearing-impaired adults that supports auditory/oral communication and education; provides information, support groups, regional and national conferences. They offer a free year’s membership to families with a deaf child.
ALDA, Inc.
8038 Macintosh Lane
Rockford, IL 61107
815 332 1515 (Voice and TTY) or
866 402 ALDA (866 402 2532)
www.alda.org
ALDA is a self-help support group of adults who lost their hearing after developing speech and language skills.

Canadian Hearing Society
271 Spadina Road
Toronto, ON, Canada M5R 2V3
416 928 2500 (Voice)
877 347 3427
416 964 0023 (TTY)
877 347 3429 (TTY)
416 928 2506 (Fax)
www.chs.ca
The Canadian Hearing Society provides services that enhance the independence of deaf, deafened and hard of hearing people, and encourage prevention of hearing loss. They also provide services such as vocational counseling and sign language training.
The Oberkotter Foundation-Oral Deaf Education
(option Schools)
877-ORALDEAF
www.oraldeafed.org
This site provides information about programs and services of over 40 schools in the US and Canada each dedicated to teaching deaf or hard-of-hearing children to listen and talk. You will also find an extensive library or information and free materials that can be requested.
Hearing Loss Association of America (HLAA) — formerly SHHH
7910 Woodmont Avenue, Suite 1200
Bethesda, MD 20814
301 657 2248 (Voice or TTY)
301 913 9413 (Fax)
www.hearingloss.org
HLAA is the nation’s largest organization for people with a hearing loss. HLAA exists to open the world of communication for people with a hearing loss through information, education, advocacy and support. There are local HLAA chapters in all 50 states.
Adult Rehabilitation Material
CD-ROM Programs
Sound and Beyond
A self-paced, interactive software application designed to help cochlear implant recipients practice and develop their listening skills.
Contact Cochlear Americas,
800 523 5798 (V/TTY)
Conversation Made Easy CD-ROM
Developed by Nancy Tye-Murry, this package includes listening, lipreading and communication strategies training.
Contact Diane Gushleff, 314 977 0133 (Voice) or email dgushleff@cid.wustl.edu
Sensimetrics Corporation
48 Grove Street, Suite 305
Somerville, MA 02144
617 625 0600 (Voice)
617 625 6612 (Fax)
www.seeingspeech.com
Websites for Environmental Sound Practice
A1 Free Sound Effects
www.a1freesoundeffects.com
Websites for Music Practice
Lyrics
www.lyrics.astraweb.com
Websites for Listening Practice
(Auditory Training)
Screen Actors Guild Foundation
www.storylineonline.net
Sesame Street (Beta)
www.sesameworkshop.org
Scholastic
www.scholastic.com/kids/home.htm
Medline Plus: Interactive Health Tutorials
www.nlm.nih.gov/medlineplus/tutorial.html
Randall’s ESL Cyber Listening Lab
www.esl-lab.com
Ellen Rhoades Independent Listening Sites
www.auditoryverbaltraining.com/websites.htm
Pediatric Rehabilitation Material
Nucleus Hear We Go
The Nucleus Hear We Go CD allows a clinician or therapist to access rehabilitation exercises and generate an individualized workbook for teens and preteens based on their interests.
Cochlear Americas
13059 East Peakview Avenue
Centennial, CO 80111
800 523 5798 (Voice or TTY)
303 792 9025 (Fax)
www.cochlearamericas.com
Listen, Learn and Talk, from Cochlear, is a resource kit for parents and professionals who want to help children to speak through listening.
Scientific Learning Corporation
1995 University Avenue, 4th Floor
Berkeley, CA 94704
888 665 9707 (Toll free)
510 665 1717 (Fax)
www.scilearn.com
Scientific learning provides a series of computer programs that are designed to help children learn to listen and speak.
John Tracy Clinic
806 West Adams Boulevard
Los Angeles, CA 90007
800 522 4582 (Toll Free)
213 749 1651 (Fax)
John Tracy Clinic — Long Beach Center
740 East Wardlow Rd.
Long Beach, California 90807
562 426 2257
John Tracy Clinic is an educational center for deaf and hard-of-hearing preschoolers and their parents. The Clinic has services for parents and their preschool children, professionals and teachers as well as the community at-large.

Assistive listening products through commercial vendors
Cochlear Americas
13059 East Peakview Avenue
Centennial, CO 80111
800 523 5798 (Voice or TTY)
303 792 9025 (Fax)
www.cochlearamericas.com
Cochlear Americas provides a personal audio cable for use with battery-operated audio players and a TV/Stereo cable for TVs or audio players that connect to a wall outlet. Audio cables are available for all sound processors that are currently being supported. These are available through Cochlear's Online Store.
HARC Mercantile, Ltd.
111 W. Centre Avenue
Portage, MI 49024
800 445 9968 (Voice or TTY)
800 413 5248 (Fax)
www.harcmercantile.com
Soundbytes
P.O. Box 9022
Hicksville, NY 11802
www.soundbytes.com
888 816 8191
516 937 3546 (TTY)
516 938 1513 (FAX)
info@soundbytes.com
TecEar
www.tecear.com
30215 Woodgate Drive
Southfield, MI 48076
Info@TecEar.com
Sound Clarity, Inc.
www.soundclarity.com
359 North 1st Ave.
Iowa City, IA 52245
888 477 2995 V/TTY
319 354 5851 (Fax)
319 354 5854 (local customers)
Adco Hearing Products, Inc.
www.adcohearing.com
4242 South Broadway
Englewood, CO 80113
303 794 3928
HEAR MORE
www.hearmore.com
42 Executive Blvd.
Farmingdale, NY 11735
800 881 4327 (Voice)
800 281 3555 (TTY)
631 752 3277 (TTY) Text-Messaging
Telephone Accessories and Information
Telephone Use Workbook
Telephone Strategies: A Technical and Practical Guide for Hard of Hearing People
Diane Castle, Ph.D., 1988, HLAA, 7910 Woodmont
Avenue, Suite 1200, Bethesda, MD 20814-3015,
301 657 2248 (Voice), 301 657 2249 (TTY),
www.hearingloss.org/magazine/
Workbook.pdf
Telephones
Finding a good quality telephone and an adapter, which is also important, that will work best for your processor is complicated. Contact your hearing rehabilitation professional for recommendations. However, if you choose to purchase from the vendors below, be sure you can return the equipment if it is not appropriate for you. Many states offer free telephones and telephone equipment for individuals with a hearing impairment. Check with your rehabilitation professional or do an internet search for a “telephone assistance program” or “telephone distribution program.”
HARC Mercantile, Ltd.
111 W. Centre Avenue
Portage, MI 49024
800 445 9968 (Voice or TTY)
800 413 5248 (Fax)
www.harcmercantile.com
Telephone Adapters for Landlines or Cell Phones
Cochlear Americas
13059 East Peakview Avenue
Centennial, CO 80111
800 523 5798 (Voice or TTY)
303 792 9025 (Fax)
www.cochlearamericas.com
Accessories such as the Nucleus Telephone Adapter and Hatis silhouette for cell or cordless telephones are available through Cochlear's Online Store.
Soundbytes
P.O. Box 9022
Hicksville, NY 11802
www.soundbytes.com
888 816 8191
516 937 3546 (TTY)
516 938 1513 (FAX)
info@soundbytes.com
TecEar
www.tecear.com
30215 Woodgate Drive
Southfield, MI 48076
Info@TecEar.com
Sound Clarity, Inc.
www.soundclarity.com
359 North 1st Ave.
Iowa City, IA 52245
888 477 2995 V/TTY
319 354 5851 (Fax)
319 354 5854 (local customers)
Adco Hearing Products, Inc.
www.adcohearing.com
4242 South Broadway
Englewood, CO 80113
303 794 3928
HEAR MORE
www.hearmore.com
42 Executive Blvd.
Farmingdale, NY 11735
800 881 4327 (Voice)
800 281 3555 (TTY)
631 752 3277 (TTY) Text-Messaging

Assistive Listening Devices (ALDs)
Television Equipment
If you have a U.S. manufactured TV from 1993 on, you have access to captions from your remote control. If your TV was manufactured prior to 1993, it may be less expensive to purchase a new one than to purchase a decoder.
Caption Decoders
HARC Mercantile, Ltd.
111 W. Centre Avenue
Portage, MI 49024
800 445 9968 (Voice or TTY)
800 413 5248 (Fax)
www.harcmercantile.com
Infrared Device Manufacturers
Audex
710 Standard Street
Longview, TX 75604-5443
800 237 0716 (Voice)
903 295 8244 (Voice)
800 Audex74 (Fax)
www.audex.com
Sennheiser Electronic Corp.
1 Enterprise Drive
Old Lyme, CT 06371-1539
860 434 9190 (Voice)
860 434 1759 (Fax)
www.sennheiserusa.com
FM/Infrared Universal ALD Manufacturers
HITEC Group International, Inc.
National Assistive Center
8160 Madison Avenue
Burr Ridge, IL 60527
800 288 8303 (Voice)
800 536 8890 (TTY)
630 654 9200 (Voice or TTY)
630 654 9219 (Fax)
www.hitec.com
Audio Enhancement
14241 South Redwood Road, P.O. Box 2000
Bluffdale, UT 84065
800 383 9362 (Voice)
801 254 9263 (Voice)
801 254 3802 (Fax)
www.audioenhancement.com
Battery Sources
Cochlear Americas
13059 East Peakview Avenue
Centennial, CO 80111
800 523 5798 (Voice or TTY)
303 792 9025 (Fax)
Cochlear's Online Store
Cochlear sells PowerOne Implant Plus zinc air batteries and Rechargeable Lithium-Ion batteries.
Other battery sources found on the Internet include:
Power PLACE
www.powerplace.com
Microbattery.com
www.microbattery.com
Localbattery.com
www.localbattery.com
Other Assistive Listening Device (ALD) Resources
Audex
710 Standard Street
Longview, TX 75604-5443
800 237 0716 (Voice)
903 295 8244 (Voice)
800 Audex74 (Fax)
www.audex.com
Adco Hearing Products, Inc.
4242 South Broadway
Englewood, CO 80113
303 794 3928
www.adcohearing.com
HARC Mercantile, Ltd.
111 W. Centre Avenue
Portage, MI 49024
800 445 9968 (Voice or TTY)
800 413 5248 (Fax)
www.harcmercantile.com
HITEC Group International, Inc.
National Assistive Center
8160 Madison Avenue
Burr Ridge, IL 60527
800 288 8303 (Voice)
800 536 8890 (TTY)
630 654 9200 (Voice or TTY)
630 654 9219 (Fax)
www.hitec.com
Soundbytes
P.O. Box 9022
Hicksville, NY 11802
www.soundbytes.com
888 816 8191
516 937 3546 (TTY)
516 938 1513 (FAX)
info@soundbytes.com
Weitbrecht Communications, Inc.
926 Colorado Avenue
Santa Monica, CA 90401-2717
800 233 9130 (V/TTY)
310 450 9918 (FAX)
www.weitbrecht.com
FM Systems Manufacturers
Phonak Inc., USA
4520 Weaver Parkway
Warrenville, IL 60555
800 679 4871 (Voice)
630 821 5000 (Voice)
630 393 7400 (Fax)
www.phonak.com
Phonic Ear
3880 Cypress Drive
Petaluma, CA 94954-7600
800 227 0735 (Voice)
707 769 1110 (Voice)
707 769 9642 (Fax)
www.phonicear.com
LightSpeed Technologies
11509 SW Herman Road
Tualatin, OR 97062
800 732 8999 (Voice)
503 684 5538 (Voice)
503 684 3197 (Fax)
www.lightspeed-tek.com
Centrum Sound Systems
572 La Conner Drive
Sunnyvale, CA 94087
408 736 6500 (Voice)
408 736 6552 (Fax)
www.centrumsound.com
Telex Communications, Inc.
12000 Portland Avenue South
Burnsville, MN 55337
800 328 8212 (Voice)
952 884 4051 (Voice)
952 884 0043 (Fax)
www.telex.com
Williams Sound Corp.
10399 W. 70th Street
Eden Prairie, MN 55344-3459
800 328 6190 (Voice)
952 943 2252 (Voice)
952 943 9675 (TTY)
952 943 2174 (Fax)
www.williamssound.com
Information Centers
Gallaudet Assistive Devices Center
Department of Audiology and Speech-Language Pathology
Gallaudet University
800 Florida Avenue NE
Washington, DC 20002-3660
202 651 5329
202 448 7144
hsls.gallaudet.edu
National Information Center on Deafness (NICD)
800 Florida Avenue NE
Washington, DC 20002-3660
202 651 5051 (Voice)
202 651 5052 (TTY)
202 651 5054 (Fax)
www.nichcy.org
National Institute of Health
(Free publications and extracts)
www.ncbi.nlm.nih.gov/pubmed
National Institute on Deafness and Other Communication Disorders
31 Center Drive, MSC 2320
Bethesda, MD 20892-2320
800 241 1044 (Voice)
800 241 1055 (TTY)
301 402 0018 (Fax)
lel@ms.nidcd.nih.gov (email)
www.nidcd.nih.gov
Alexander Graham Bell Association for the Deaf and Hard of Hearing (AG Bell)
3417 Volta Place NW
Washington, DC 20007-2778
202 337 5220 (Voice and TTY)
www.agbell.org
Hearing Loss Association of America (HLAA)
7910 Woodmont Avenue, Suite 1200
Bethesda, MD 20814
301 657 2248 (Voice or TTY)
301 913 9413 (Fax)
www.hearingloss.org
Moisture Protection Products

Ear Technology Corporation (Dry and Store)
Dry & Store Customer Service
P.O. Box 1017
Johnson City, TN 376051
800 327 8547
423 928 0515 (fax)
www.dryandstore.com
HARC Mercantile, Ltd.
111 W. Centre Avenue
Portage, MI 49024
800 445 9968 (Voice or TTY)
800 413 5248 (Fax)
www.harcmercantile.com
Hal-Hen Company, Inc.
180 Atlantic Avenue
Garden City Park, NY 11040
800 242 5436 (Voice)
718 482 6020 (Voice)
718 482 1884 (Fax)
www.halhen.com
Other Web Based Support, Mail Lists and Discussion Groups
cochlearamericas.community
www.cochlearcommunity.com/
Online community where members can meet other people who have experience with hearing loss and cochlear implants. Members share stories, connect with other recipients, and get tips from experts. To join, got the link and follow instructions for becoming a member.
CI Circle
http://groups.yahoo.com/group/cicircle/
Primarily intended for parents of hearing-impaired children with cochlear implants and those researching cochlear implants for their children. To subscribe, go to the link and follow the instructions for joining this Yahoo group.
CI Hear
http://groups.yahoo.com/group/cihear
Discussion forum for those considering a cochlear implant as well as a source of support and information for users.
Hearing Exchange
www.hearingexchange.com
An online community developed to exchange ideas on hearing loss and related issues. See also the featured site “CI Hear”
Listen-Up List
www.listen-up.org/htm2/list.htm
Membership is restricted to parents of deaf/hard of hearing children only and was created to support their informational and emotional needs. These children have varied degrees of hearing loss and use various forms of communication modes.
Auditory Neuropathy List
groups.yahoo.com/group/AuditoryNeuropathy/
Online community providing information and support to parents whose child has been diagnosed with Auditory Neuropathy.
Deaf Online Forum
www.deafonline.org
Discussion forum for deaf, hard of hearing, late-deafened, cochlear implant users and many others to share information, thoughts, opinions, news and ideas on a variety of hearing loss or deaf related topics and issues.
Deaf Blind Forum
To subscribe send a message to: listserv@tr.wosc.osshe.edu
In the body of the text type:
Subscribe DEAFBLIND Your Name
The purpose of this list is to share information, inquiries, ideas and opinions on matters pertaining to Deaf-Blindness. This list is open to professionals, persons who are deaf-blind, and to their families and friends.
- Support
- Baha
- Cochlear Implants
- Accessories, ALDs
- Back to School with CI
- Candidacy Criteria
- Cochlear Implant Batteries
- FM Options
- Fire Safety Tips
- Frequently Asked Questions
- Getting to Know Your Processor
- Graeme Clark Scholarship
- Hear Always - product repair
- MRI & Other Questions
- Music - enhance music enjoyment
- Nucleus 5 Instructional Videos
- Nucleus CR110 Remote Assistant Interactive Guide
- Organizations and Support
- Service Agreements
- SkinIt Processor covers
- Sports and Summer Activities
- Surgery Preparation
- Telephone and Cell Phone Tips
- Travel Tips
- Troubleshooting for Nucleus Sound Processors
- Upgrade Program
- User Manuals and Guides
- Zoom Technology
- Customer Service







