Support Center
Hours of operation: 6am -6pm MT
Announcements
Find out about the importance of binaural hearing (hearing with two ears) - Bilateral Cochlear Implants.
Below you will find resources to help you make the most out of your implant experience.
Nucleus Cochlear Implant Support
- Accessories, ALDs
- Candidacy Criteria
- Cochlear Implant Batteries
- FM Options
- Frequently Asked CI Questions
- Getting to Know Your Processor
- Graeme Clark Scholarship
- Hear Always - product repair
- MRI & Other Questions
- Music - enhance music enjoyment
- Nucleus 5 Instructional videos
- Nucleus CR110 Remote Assistant Interactive Guide
- Organizations and Support
- Service Agreements
- SkinIt - customize your processor
- Sports and Summer Activities
- Surgery Preparation
- Telephone and Cell Phone Tips
- Travel Tips, Airport Security
- Troubleshooting for Nucleus Sound Processors
- Upgrade Program
- User Manuals and Guides
- Zoom Technology
Baha Implant Support
- Accessories, ALDs
- Aftercare
- Anders Tjellstrom Baha Scholarship
- Baha for children
- Baha Instructional Videos
- Candidacy Criteria - Baha Bone Conduction
- Cochlear Celebration
- FM Options
- Frequently Asked Baha Questions
- Getting to Know Your Processor
- Hear Always - product repair
- MRI & Other Questions
- Music - enhance music enjoyment
- Organizations and Support
- Service Agreements
- Surgery Preparation
- Telephone and Cell Phone Tips
- Travel Tips, Airport Security
- Troubleshooting for BP100, Intenso
- Upgrade Program
- User Manuals
Customer Service
- ABI Clinics
- Change your address, name, phone, email
- Cochlear Americas Scholarships
- Cochlear Awareness Network
- Connect With Us!
- Customer Service Contact Info
- Cochlear Celebration
- Find a Clinic
- Global Cochlear Office Locations
- Hear Always - product repair
- HOPE Rehabilitation Services
- Insurance Support
- Product Theft and Loss
- Request Information from us
- Where's my order?
Community Discussions:
New to Cochlear?
Newbies group with questions, answers and tips from our Cochlear Specialist. If you not sure what do do next – visit this group.
The Nucleus 5 Community discussion board
See what people are saying about our new cochlear implant system.
BP100, it really is a gem!
Read the experiences that people are having with this new sound processor.
